Help us improve the Digital Marketplace - send your feedback. Chrome Enterprise for employees to take whenever needed, requiring no Hackney Council | Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Enables remote, secure access to applications via a single set of credentials Let it take centre stage in the interior or rock 'n' roll alongside other House of Hackney motifs in the same colours. All suppliers will be asked to provide a written proposal. London Borough Of Hackney Council. And we are, this year, exempting Hackney foster carers. I am so proud of what weve achieved for residents in the most challenging of circumstances. as simple as possible, so they are also simple to support, says Henry Lewis, This includes more than 444,000 spent on IT consultancy, 152,000 on recovery of the Mosaic systems used for social care data, and 572,000 on the housing register in the last financial year. Back to Login. managed to repurpose 400 old Windows laptops that the Council had set aside, To report a non-urgent repair, tenants can: Call 020 8356 3691, Monday to Friday, 8am-7pm; Saturday 9am-1pm, Use our live webchat service at hackney.gov.uk/repairs, Monday to Friday, 9am-4pm, For more information on the repairs service, visit hackney.gov.uk/repairs. Hackney citizens from home.. The Council receives around 80,000 requests for repairs a year. Ancoris is a cloud services provider and Google Cloud Premier Partner helping Monday, Tuesday, Thursday, Friday - 9am to 5pm. organizations from cyberattacks, Custom business Hackney Town Hall is on Mare Street, close to the council's headquarters in the heart of the borough Credit: PA Rob Miller is in urgent need of a new source of electricity. Satisfaction to tell us about your website experience network, this kind of flexibility was technically challenging for the Council Claims are assessed on a case-by-case basis. We are also pledging millions in ongoing poverty support; and funding local organisations to help harder-to-reach communities. organizations accelerate their digital transformation with cloud, data, and mobile You may get some or all of your care costs covered. Council repairs officer standing by a Hackney Homes van by a block of flats, Council repairs officer by a Hackney Homes van, Cllr Clayeon McKenzie, Cabinet Member for Housing Services and Resident Participation, New way of reporting non-emergency housing repairs online launched. Ask for council information; Press enquiries; Speak to us. Thats why we are making available more help and support than ever to help those affected by the Council Tax rise.The Council already injects 26m into reducing Council Tax for 26,000 vulnerable households. hackney council repairs . without compromising on security, says Lewis. a food safety issue at a venue or restaurant, a licensing or illegal street trading issue, normal response times for issues raised via report a problem. migration process over two years, to account for different tech comfort levels Now Council tenants can report a repair online at a time convenient for them and book a time for . and certification, Refer Google Remember you can chat to an advisor about online services - they can guide you through the council's available online services and help you get online . WindrushUnveiled the second public artwork to honour the Windrush Generation in Hackney, the first of which went on to win the Turner Prize.Culture activitiesFunded 1,190 cultural activities for 40,000 participants and audiences.BritanniaWon multiple awards for the incredible new Britannia Leisure Centre, and tripled membership to more than 6,500.The Council will work together with our communities to ensure the borough is fairer, safer, greener, healthier, and one that works for every child. If you have any issues with Repairs Hub, check our Support page. 84 reviews from Hackney Council employees about Hackney Council culture, salaries, benefits, work-life balance, management, job security, and more. are you over 21 years old? If adults need a rest from playing, there are also lots of new places for them to sit while kids enjoy the new facilities. Live Chat. Tl: 020 8356 3000 Email: info@hackney.gov.uk. Live Chat Agent; Repairs London Borough of Hackney Jun 2021 - Mar 2022 10 months. that would be difficult to manage and maintain, Henry explains. Next, the fly tipping. Over the coronavirus pandemic, the Council was only able to provide emergency repairs across Council properties. If youre a council tenant, you can use it to report: If you own the property, you must report a repair via telephone. this new surge of remote users all trying to access it at the same time. Sign Up; Log In; Messenger; Facebook Lite; Watch; Places; Games; Marketplace; Meta Pay; Oculus; Portal; Instagram; Bulletin; Fundraisers; types of support. Although Hackney Council's payments pages appear to be hosted on gov.uk, a Cabinet Office spokesman said the Government Digital Service's flagship project hadn't been affected by the "cyberattack." If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available [email protected] Use our live webchat service at hackney.gov.uk/repairs, Monday to Friday, 9am-4pm. need to move around more often, 800 Acer Chromebooks were Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. The Guildhall First, it partnered with cloud services provider Ancoris, which Hackney Town Hall. Find jobs Company Reviews Find salaries Google Workspace. If we ask you to leave a message, an adviser should reply within 4 working days. People living in Hackney Council homes can now report non-emergency internal repairs to their home 24 hours a day, 365 days a year, thanks to a new online system launched by the Council.The Council receives around 80,000 requests for repairs a year. appropriate solutions for each team, the Council conducted a profiling of its This petition has been set up to try to enforce measurements to resolve the proposed Hackney Council draft licensing policy for 2016. Housing Disrepair Helpline, Hackney Council receives 170,000 requests for repairs on its social housing properties every year and now over 55% of all residents are now able to book repairs online. Examples of emergency repairs include: We will attend to an urgent repair within 5 working days. Youll receive support from one of our experts. work, Video using Google Cloud Identity single sign-on Having traditionally relied on a legacy residents and businesses a wide range of essential services such as road and from our Customer Service Centres . 020 8356 6262; We evaluate claims on a case to case basis. @hackneycouncil. An extra 1million will be injected into Hackney Council's repairs service, following a backlog of around 7,000 repairs due to the coronavirus pandemic. We categorise all repairs into four priorities. Please ensure you submit an application by 22:59 at the latest on the advertised closing date. This allows live monitoring of the service - showing the type and amount of repairs getting reported - and helps the team decide how to keep improving the service . Use this comments section to discuss problems you have had with Hackney Council, or how they have handled your complaints. In the past year, we have used your Council Tax to fund life-changing improvements and initiatives for the borough. Smokefree Hackney is a free stop smoking service, supporting Hackney residents to live a healthy and smokefree life. Camera enforcement on the Church Street bus gate will start again at 7am on Monday 6 March. training on how to operate and deliver virtual services, through a range of hackney council repairs live chat . As a tenancy and leasehold office your main role is customer service, you answer calls from tenants and book repairs in with them, occasionally helping with emergencies (which happen more in . apart, he says. The new online process - https://hackney.gov.uk/repairs#online - is an enhanced version of the system that was in place before the cyberattack. Google Workspace security If your repair is not an emergency, call during our office opening hours: Monday, Tuesday, Thursday, Friday - 9am to 5pm. quickly sort out issues face to face, instead of having several separate You can download the FixMyStreet App on the App store and Google Play Store. departmental silos by getting together to address issues and get things done We will be operating an emergency only repairs service from 24 Dec to 3 Jan. Our repairs contact centre will be open on 28, 29, 30 Dec. The procurement is up to a total value of 400,000 over the period of 2021/22 and 2022/23. Decide how you will receive your support. The more Analytics cookies help us understand how our website is being used. "The escalation in the cost of living is impacting every one of us, driving some into hardship for the first time and others deeper into poverty. Chat with a Customer Service Officer using council's Live Chat from 9.00am4.00pm Monday to Friday (excluding public holidays) by clicking the icon on the right hand side. All Council staff know how disappointing and inconvenient this is for tenants, and together, the Mayor, Cabinet and Council teams are working as quickly as they can over the next few months to tackle the issue. Together, they started migrating the Councils employees to Gmail, then They can now access the tools they need online, even when out of the office and These include:Building dozens of new council homes, as part of our commitment to build 1,000 homes by 2026.Ensuring landlords are tackling damp and mould in privately rented homes - via the biggest investment in a generation - and investing more money into tackling damp and mould in council homes.Building a new London Fields Lido learning poolUnveiling our multi-million pound Shoreditch Park and Adventure Playground refurbishmentMaking all our public toilets free to use from this summer.Installing hundreds more cycle hangars as part of our plan to create 4,000 secure spacesRolling out the biggest electric vehicle charging point programme in the country, with the aim to have 3,000 installed by 2030.Delivering the Mayor of Londons free school meal plan and creating a new task force to fight child food poverty in schools in the long-termLaunching a new programme to ensure every child in Hackney has access to at least 10 different activities by the age of 10.
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