is director of content operations at TPG. Uber Cash and Uber VIP status is available to Basic Card Member only. I didn't ask for any other meals in our room on that, or any other cruises. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Then watch the moonlight dance on the waves from your private terrace. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Powered by Invision Community. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. They also handle your priority disembark at the end of the trip. I have found the concierge to be hit or miss. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. They will arrange speciality dining at your request, get you priority tendering when required. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. But if youre cruising The Haven, youre in for a special treat. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Improve earnings, maximize rewards and track progress toward dream trips. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). They can present in-room tea service. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Champagne, custom selection of liquor, fruit, bottled water and sodas. DECK 19. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Terms apply to the offers listed on this page. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Your Royal Genie will arrange for a special celebration just for you. Copyright Cruise Blog Media LLC 2023. You will be able to leave a comment after signing in, By Therefore, most passengers generally tip with cash. it was awesome. A line-by-line guide. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. reservations; show reservations and seating and other technical management issues. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. It is a cruise ship not Downton Abbey. A line-by-line guide, The 5 best cabin locations on any cruise ship. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Makes onboard reservations for everything from meals to child care to shore excursions. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Or relish a quiet moment after the kids retreat to their room. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. For an explanation of our Advertising Policy, visit. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Your butler can also help with in-room parties. Your daughter's Quinceaera is a special event in life. Are drinks packages worth the price? However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Use them, and reward as appropriate. I think I'm right in saying that doesn't include a butler. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. I had no idea about the pizza. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Nobody should hang you up. This is a question that we are often asked by guests. I have had two on NCL (Spirit), they can be fantastic. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Your concierge is a bit like an agent to you on board ship. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Enrollment required. Evening turndown service in staterooms. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! ft.*, you have space for up to eight guests. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Much of The Haven has beautiful ocean views throughout for passengers to enjoy. So we'll be trying that out next summer! Learn more. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Assists with priority access to tenders to shore. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Let's take a deeper look with these two examples. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Enrollment required. Thanks to all. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Related: 21 tips and tricks to make your cruise go more smoothly. We'll run a soft credit check to find special offers, but it wont affect your credit score. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Our butler brought a full breakfast to us every morning. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Spanning and impressive 6,694 square feet. CC Help Jenn Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. So just curiousThanks again!!! Fancy enjoying breakfast while taking in a sunrise over the ocean? This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Look for the connecting stateroom icon. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. I admittedly didn't read through them all but it's a good starting point at least! The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Personally, we are happy to go on our own when they let you. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. This site does not include all credit card companies or all available credit card offers. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. I think he'd be too busy around at yours, thank god! He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Does NCL track this activity? Draw a bath with bubble bath or flower petals. You will also have the services of the ships. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Just be reasonable in your requests and expectations. The first time I let the butler spoil me since I was a suite rookie. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Compare the cost in points or miles to cash, and see which option is best. Butler and Concierge are not included in the Daily Service Charge. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. //]]>. They also explain how you access certain parts of the ship so, for . Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! Serve room service meals in your cabin or on your balcony. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. I may also ask for chocolate delivered to my cabin each evening. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Windstars 2023/24 Middle East program kicks off in November. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. //
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