We recommend switching to Edge, Chrome, Safari, or Firefox. 7. I was patient and it paid off. I ordered from them since the January 6t and the order never came as we speak. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. Absolutely phenomenal. Contact. We recommend switching to Edge, Chrome, Safari, or Firefox. My husband and I got married on Friday 17th February and had delivered to have a night away. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Legend London Reviews | Read Customer Service Reviews of www.legendlondon.co Shopping & Fashion Clothing & Underwear Men's Clothing Store Legend London Legend London Reviews 4,242 Great 4.0 VERIFIED COMPANY www.legendlondon.co Visit this website 4.0 total 70% 5% 3% 1-star 18% Filter : Most relevant KH Kevin Hales 10 reviews GB 3 days ago Social Stay current with updates from our social channels. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). We recommend switching to Edge, Chrome, Safari, or Firefox. Not the easiest transaction! We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Disappointed, Hello, Thank you for leaving a review. Companies can ask for reviews via automatic invitations. Luxury quality, made in Portugal. Slowest shipping EVER. Manchester M4 4BE . We are so sorry to hear this. 38 Chancery Lane London WC2A 1EN . Theres no way to exchange for a different product, only a different size. 2 ITEMS 15% OFF. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! I recently bought a few gifts and was pleased with the items. Looking forward to trying these. Shop all Men's Clothing - legendlondon-eu Get in touch with us at any time. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. Emailed customer services and no reply. 1 . There was always a happy and helpful tone in the replies as well. Thank you so much for your patience. I have friends with legend jeans who have never had any issues so put it down to a defective pair. thanks. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. Hello, Thank you for leaving a review. I felt that my concerns were being treated seriously and with a sense of urgency. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Looking forward to trying these. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). The jeans look great and are very comfortable, by the way! Disappointed, Hello, Thank you for leaving a review. . I bough 3 of the same trousers and all have different names. They accommodate my small waist, big thighs and but, and thats what I needed. I live in Canada. Sent an email no responses, very bad look. OFFER: BUY 1 ITEM GET 10% OFF. Absolutely phenomenal. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Anyone can write a Trustpilot review. Transactions are handled with bank-grade security. Thats the only pair that fits. Do you agree with Legend London's 4-star rating? Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. The items are still not delivered as we speak. If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. To find out more please visit our Privacy Policy. - Legend London team. Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. OFFER: BUY 1 ITEM GET 10% OFF. And the return process you use is ancient. 20 Chapel Street Liverpool, UK L3 9AG . So thanks Rachel! I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Company number 03101750. From 104.50 135.15. I really dont understand the below 5* reviews! The jeans fit perfectly and compliment the leg gains nicely. Locate a Centre Near You . To find out more please visit our Privacy Policy. Product is good quality for the price. They. Will definitely order more. Also the hoodies are very comfy, soft and very good material, highly recommend. Contact Us - Legend London Please follow our returns system via our website to exchange for an alternative size of your choice. 60.00. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. . - Legend London team. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Stock up on our cozy selection of jersey. Thank you so much for your patience. Paid 10 for delivery and havent been offered a refund either. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. I will get this order probably by April !! Contact Us - Legend by Suburban Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! I had started to lose my pateince, but LL's customer service was always on! If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Good Man Brand Legend London | Zappos.com I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. A rapidly growing London based athleisure brand. Hello Alex, Thank you for leaving your review. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. Companies can ask for reviews via automatic invitations. EU Customers May Now Shop From Our Mainstore Here. To find out more please visit our Privacy Policy. Order placed 12 days ago, the item is still in the UK. Emailed customer services and no reply. Please follow our returns system via our website to exchange for an alternative size of your choice. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 3+ ITEMS 20% OFF. They have a great range of jeans as well with styles to fit everybody. 2 ITEMS 15% OFF. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Good product terrible customer support or experience. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. I had started to lose my pateince, but LL's customer service was always on! I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Quick add. Incorporation Date 13 Sep 1995 (27 years . 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. This site has limited support for your browser. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. I bough 3 of the same trousers and all have different names. MADRID, SPAIN. To find out more please visit our Privacy Policy. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. The shirt i have doesnt event fit. Thank you!- Legend London Team. Thank you! 3+ ITEMS 20% OFF. Information provided by various external sources. Shop High-Quality Branded Footwear from Legend Footwear I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . Once your refund is processed, it may take up to 5 days for it to clear with your bank. Legend London: UK Fashion Brand | Legend London However we need to exchange two items, one for a different size and one for a different product. Hello Blaze, Thank you for leaving a review. Legend London Reviews | Read Customer Service Reviews of www I paid addionally almost $100 just to return them. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. I am very happy and will definitely be using Legend London again. We will be sure to look into this to avoid any future issues. - Legend London team. Always get compliments when am rocking there stuff. We are so sorry to hear this, however we have received your email regarding this issue today. Thank you! Color: Black/Dark Vachetta. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. We are so sorry to hear this. Theres no way to exchange for a different product, only a different size. I wont be a customer again. LIVERPOOL, UK. Legend Experience Centre Hours. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. LEGEND LONDON | LinkedIn Returns - legendlondon-eu UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. We will be sure to look into this to avoid any future issues. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. As always made by a top brand Legend London. Love to come back with an order. Please check your inbox.Thank you.- Legend London Team. Hello, Thank you for leaving a review. We also ensure all reviews are published without moderation. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. Tottaly dissapointed. I have ordered few items on the 5th of feb and until now nothing arrived. This site has limited support for your browser. To find out more please visit our Privacy Policy. Im not tall (55) and they barely touched my ankles. We are so sorry to hear this. It goes against our guidelines to offer incentives for reviews. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . Returns - Legend London After a long wait, the long-awaited jeans and pants arrived at my home. We use dedicated people and clever technology to safeguard our platform. 8. 55.00. 1 Balloon St Manchester M4 4BE . We are so sorry to hear this. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Information provided by various external sources. We are so sorry to hear this. Nice products but the return proces is a pain when you are in Europe. We recommend switching to Edge, Chrome, Safari, or Firefox. This recurred over multiple days. So have to pay to exchange one pair and refund another because the size up is out of stock. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Will definitely order more. legend london jeans | Clothes, Shoes & Accessories, Men, Men's Clothing | eBay! This figure can vary depending on the value of the parcel. My husband and I got married on Friday 17th February and had delivered to have a night away. We are so sorry to hear this. I find the prices great value and when I called customer service they replied quickly. Check out what 4,224 people have written so far, and share your own experience. Month later still have no package and tracking doesnt seem to be working still says it never moved. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. Good quality and design for a fair price. Get in touch with us at any time. Calculate your size. #4799 - Other retail sale not in stores, stalls or markets; Contact details. But not just that, their customer service is impeccable, prompt response and effective actions. Only one pair had a description whereby it recommended a size up so I purchased a size up. I received sameday/next day replies, even when you take into account the time difference. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items Hello Alex, Thank you for leaving your review. 2023 Trustpilot A/S. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Thats the only pair that fits. Legend Shop Hours. 54.50 90. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. I must confess, top quality at a fair price. The company is doing wonderful and pushing out amazing clothing! Do you agree with Legend London's 4-star rating? When trying to contact someone about a return after receiving the wrong size. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. thanks. 3+ ITEMS 20% OFF. London legend have a gem on an employee there, great company, great quality and great products! 3+ ITEMS 20% OFF. Try for free at rocketreach.co . 3+ ITEMS 20% OFF. Verification can help ensure real people write reviews about real companies. Suggested companies are based on peoples browsing tendencies. Companies can ask for reviews via automatic invitations. They. London legend have a gem on an employee there, great company, great quality and great products! SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. We have now had to contest payment of order. LONDON, UK. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. It is so expensive to ship it back. SKU 9744825. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. Legend London Reviews | Read Customer Service Reviews of www They have a great range of jeans as well with styles to fit everybody. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. OFFER: BUY 1 ITEM GET 10% OFF. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Order arrived less than 24 hours later. I paid addionally almost $100 just to return them. Quite glad theirs a manfacturer for men form fitting dresspants. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. British fairplay as usual. or 4 interest-free payments of $57.00 with. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. A very satisfied customer. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. - Legend London team. Love the jeans as always can't stop buying more! This site has limited support for your browser. Our secure checkout is quick and easy to use. Once we receive and verify your returned items your new replacements will automatically be sent out to you. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Never had the brand before but they certainly run small. We are so sorry to hear this. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. We recommend switching to Edge, Chrome, Safari, or Firefox. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . Here are 8 tips for writing great reviews. We use dedicated people and clever technology to safeguard our platform. MANCHESTER, ENGLAND. 65.00. Visitour returns and exchange portal, 4. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Will never coming back to them. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. Note : will update this if need be when I get the pants. This site has limited support for your browser. Find out how we combat fake reviews. Legend London Reviews | Read Customer Service Reviews of www Bestseller. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. After I contacted Legend London customer service, the team replied Frank be patient. Get menu, photos and location information for Leong's Legend in London. 2 ITEMS 15% OFF. They could just send me the same items to another address since I'm no longer where I was before. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!!
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