If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. They promise you everything and deliver NOTHING! Our original contract told us that we could use those or any other Sunset property at any time. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. Timeshares & Vacation Clubs. Im praying one day there will be a law suit against them. There are options for getting out. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Same thing happened to us. Historical Court Records (more than 50 years old). We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. A fast Google search will load several past timeshare exit scams that you educate yourself on. I wanted to see what they were required to provide to us in the contract. BEWARE this is a scam. Please contact me if anyone is able to find a better way to deal with these criminals. The first offer to purchase was around 68 thousand dollars. Hi goaliemike, we are here in cancun, we were scammed. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. The Judge overseeing this case is EDWARD NICHOLAS. . In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. No such website! We decided to take advantage of this. We were sucked in by their promise to get us a balcony for an inside cabin rate. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. 2. But they lied about everything. "You get a detailed email after paying for the package, there will be a link where you can make your payment". Sunset Lounge lawsuit heads to court while venue continues to sit empty. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. I actually thought we had a decent price, and wanted the deal to work. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. Our "VIP week" couldn't be booked at all. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Kukulcan Km. I live in Australia. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Don't let them get away with it! Let the truth be known! They tell you lies to make you buy their packages. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . You dont have to go through the process alone there are people who can help you cancel your contract for a fee. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. We trust this article has been useful. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. 9. I wanted a cancellation and return of my money. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. You can find these complaints online on different forums and review websites. We are rather disgusted with Sunset and would like to chat with any/all about this. I politely declined the offer. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. 1. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. However, there are a few options available if you want to get out of your contract. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. The company takes great pride in taking care of all your needs before, during, and after your stay. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Ask to use the internet to download the real form from the IRS. We review timeshare exit companies so owners can make an informed decision. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ I wish I had done some research about them. Search. How To Get Out of a Grand Solmar Timeshare? Sunset Groups ratings and reviews reflect all of these issues and complaints. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. items we already possessed in the terms of the contract e originally had. Has anyone asked for a review and gotten their contract cancelled? These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. We also suggest never working with an organization without first having everything recorded in an official agreement. I promised nothing. I was specifically told I was not buying a timeshare. Instead of waiting around thinking the solution will present itself to you. How did it turn out for you guys? I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. Not much else he can do he says. However, we were unable to discover anything online relating to pending litigation against Sunset Group. Big lie. Sue me [censored]es! That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Legitimate Exit Companies that Buy Timeshares? Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. My credit score got dinged by 150 pts slowly climbing back up. i am assuming that you will get this message? Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! 3. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Sunset Solutions Group Response Apr 23, 2020. Fortunately we only joined the club and NOT buy a timeshare. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Hello. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. They said this was a standard business practice in Mexico. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Beware of timeshare scams in Mexico! when we went to the sellers office we were told they do not buy back units. Try Profeco, and don't take no for an answer. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. We only recommend companies with high ratings and strong track records in the industry. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. We protect your data. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. They got me too. We did continue our vacation and had a great time in Cancun. Possibly the attorney General also! They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. My fianc and I looked at each other the entire time wondering why in the world we were doing this. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. The presentation was very high-pressured and very distracting. Have you been able to get any resolution? Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Didn't seem like a bad deal to us. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Her "closer" finally agreed to text me the details. Has anyone successful stopped paying maintenance fees? The first thing you need to watch out for is the timeshare sales pitch. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. We needed a cab to our hotel from the airport. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. I insisted that they email me the properties that are offering n the package as destinations. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Remember at first she said she was trying to sell her vacation as an employee. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Filed March 20, 2017 this is a site in teh USA who says they files a case. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Get Rid of Timeshare Inherited from Parents? I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. The document they show is a complete fake. How to get rid of Starwood Timeshare Cancellation? They said they cannot do business via phone, fax, or email. The Sunset Group is a scam. I feel Sorry for those who have suffered from this kind of scam. Well! The second most common complaint is that Sunset Group uses high-pressure sales tactics. zillayh@gmail.com, We are also victims of Sunset Group. I cannot even sell mine for $1. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. Just a thought.
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